Startechcom CONYX ECS0016 Manuale Utente Scaricare il pdf (Pagina 93)

Instruction Manual

Statistics

The Statistics report provides a snapshot of the data trafﬁc and other

activities and operations of your gateway.

Support Reports

The Support Report provides useful status information that will assist

the StarTech.com technical support team to solve any problems you may

experience with your ECS0016.

If you do experience a problem and have to contact support, you have the

option of including the Support Report with your email support request.

To generate a Support Report:

Select the 1. Status: Support Report menu option and you will be

presented with a snapshot of your gateway’s status.

Save the ﬁle as a text ﬁle (.txt) to an easily accessible location. 2.

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Startechcom CONYX ECS0016 Manuale Utente Pagina 93